Frequently Asked Questions
Everything you need to know about your Bluenotes shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy for denim and apparel?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Returns can be processed online through our portal or at any physical store location.
How do I find the right fit for my jeans?
Every product page features a detailed 'Size Guide' with specific measurements for waist, inseam, and rise to help you find your perfect fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You have a 30-minute window to contact customer support for cancellations; otherwise, you may return the items once they arrive.
Do you offer international shipping?
Currently, we ship to all provinces and territories within Canada and the United States. We are working on expanding our shipping zones to international destinations soon.